Our Warranties

20 years

VINYL AND ALUMINUM COMPONENTS

20 year limited warranty

The components are covered against any non-uniform discoloration or any breakage that could occur under normal conditions of use and maintenance. This warranty only covers the replacement of defective parts and not labor, except for the first.

20 ans

GLASS SEALED UNITS

20 year limited warranty

The sealed units are guaranteed for a period of 20 years against any formation of fogging or deposit of dust between the two sheets of glass caused by the lack of tightness of the gasket (and not by broken glass), which constitutes an obstacle to the vision. This warranty will cover the replacement of the sealed unit as well as the labor costs for the 1st year of acquisition. Lapco Inc. then agrees to replace the defective units. Installation costs will be the responsibility of the purchaser.

10 years

HARDWARE

10 year limited warranty

Under normal use, window and door fittings are guaranteed, for a period of 10 years from the date of purchase, against any manufacturing defect and any defect in materials that could make them unusable. The warranty covers the replacement of defective parts and labor costs for a period of 12 months from the date of manufacture of the product.

LIMITATION

After the 1st year of use, a new part will be provided in exchange for the defective part and the purchaser will be responsible for labor charges.

 

1 year

thermal break

1 year limited warranty

A 1 year warranty applies to sealed units against spontaneous glass breakage characterized by cracking, not breakage caused by impact. This warranty is strictly limited to the replacement of the unit and covers labor for a period of 12 months only.

LIMITATION

The warranty applies only to thermos glass up to 15 square feet.
 

1 year

WOODEN COMPONENTS

1 year limited warranty

A 1 year warranty covering manufacturing defects applies to pine or cherry wood components. The warranty is void if the windows are not used under normal conditions, not maintained and protected from water and humidity.

For full warranty details, see Lapco’s website.